Sure-Dry serving Stevens Point, WI

At Sure-Dry in Stevens Point, WI, we encountered a homeowner wrestling with the constant frustration of flooding in their basement. Acknowledging the seriousness of water damage, which could deteriorate the structure of their home and the quality of living, they reached out to us for a lasting solution. Our approach to resolving this issue began with our customer care team scheduling a prompt home inspection. Upon arriving, the homeowner was met by our friendly System Design Specialist who diligently inspected the basement to diagnose the root cause of the flooding. It was after this comprehensive evaluation that we recommended our trusted combo: the WaterGuard and UltraSump System. This duo is known to provide an exceedingly effective water management strategy; while the WaterGuard intercepts water at the basement perimeter, directing it to the sump pump system, the UltraSump takes it a step further with its reliability during power cuts, ensuring continuous operation. Upon agreement with the homeowner, our skilled production team got to work. Even though the installation sounds intricate, the skill and expertise of our team made it smooth and hassle-free for the homeowner. Our commitment rugs deep in not only offering solutions but ensuring the process is smooth, maintaining cleanliness and minimizing disruptions. After the installation, the finishing touch was perfect, leaving behind a much drier and safer basement environment. The outcome of this project filled us with pride. The homeowner was relieved and overjoyed to bid goodbye to the hassles of a flooded basement—ultimately, ensuring the structural integrity of their home and a peace of mind. Demonstrating our dedication to providing a remarkable customer experience paired with a reliable solution, stories like this embody what Sure-Dry is all about: ensuring our homeowners' living spaces are secure and dry, for life.

Recently, we had the pleasure of helping a homeowner in Stevens Point, WI, tackle a pretty common, but always frustrating, issue—cracked and unsightly concrete on their driveway. Disappointing every time they pulled into the drive, they knew it was time for a change and reached out to us at Sure-Dry. Our process kicked off with the homeowner's call to our empathetic Customer Care team, promptly leading to an in-depth home inspection by one of our experienced System Design Specialists. After assessing the condition of the driveway, our specialist recommended a durable and efficient fix using PolyLevel and NexusPro. PolyLevel, a high-quality concrete leveling solution, would address the uneven slabs by raising and supporting them back to their original position, ensuring a stable and flat surface. Simultaneously, NexusPro, a flexible sealant, was chosen to treat and seal cracks and joints, preventing water infiltration and future damage—basically giving the driveway not only stability but also greatly enhancing its curb appeal. Our dedicated production team took the helm from there. They precisely injected the PolyLevel beneath the slabs, methodically leveling the driveway—a fascinating process to witness, as it transforms within hours. They moved quickly and efficiently, finalizing the job by meticulously applying NexusPro to the cracks and joints. Their respect for the homeowner's property was evident, cleaning up rigorously before considering their task complete. The transformation was nothing short of impressive. Not only did the driveway look brand new, lifting the homeowner's spirits every time they return home but also they could rest easy knowing the materials we used ensure longevity and resilience against future issues. We're proud to have been able to restore their driveway, essentially enhancing the overall value and appearance of their home.