Your Dependable Custer, WI Sinking Foundation & Crawl Space Professionals

In Custer, WI, a homeowner faced the common yet frustrating issue of a leaking basement every time it rained. The dampness not only posed a threat to the structure of their home but also disrupted their comfort and peace of mind. Realizing the need for a professional and lasting solution, they reached out to us at Sure-Dry. The process kicked off with a friendly call to our Customer Care team, who promptly scheduled a home inspection. Next, one of our experienced System Design Specialists visited the home to thoroughly examine the basement. Identifying the core issues, they recommended our WaterGuard system as the best solution to address the leaking basement effectively. Our installation team took over, composed of a detail-oriented foreman and skilled installers who are not just workers but craftsmen passionate about delivering a reliable solution. With precision and care, they installed the WaterGuard system, designed to catch basement water seepage from the walls and floor, directing it to the sump pump system away from the home, ensuring the basement remains dry and comfortable. Following the installation, our team made sure to leave the premises as clean as it was when they arrived, respecting the homeowner’s space entirely. In the end, the homeowner was thrilled with the outcome. No longer did rain forecast sleepless nights thinking of a watery intrusion. With Sure-Dry's WaterGuard system installed, their basement turned into a reliably dry and usable space, ensuring their home's problem was effectively and efficiently resolved. This case vividly exemplifies how we, at Sure-Dry, are dedicated to providing not just a service but a remarkable experience, ensuring peace of mind with dependable, long-lasting solutions.

Recently, at Sure-Dry, a homeowner in Custer, WI reached out to us with a problem that many in the region can sadly relate to: a leaky basement. The constant worry about the next rainstorm and the damage it could do to their basement space had finally become too much to bear. First things first; our Customer Care team promptly arranged a home inspection appointment to get a clearer picture. When our experienced System Design Specialist arrived, he found the typical signs of water intrusion that plagues so many homes. But with every problem, there's a Sure-Dry solution. We suggested the installation of our WaterGuard system alongside the UltraSump System, formulating the perfect combo to keep that basement dry. The process from there on was seamless. Our production team, led by a dedicated foreman along with skilled installers, set up the WaterGuard system—an interior perimeter drainage system designed ingeniously to catch water at its entry point. Coupling with that, we installed the UltraSump System, ensuring that even in the case of a power outage, the sump pump would still be hard at work moving water away from the home. Upon completion, our team then ensured the area was cleaned up, leaving the home in immaculate condition - aside from the work done, you’d never have known they were there. The outcome speaks for itself. The homeowner now boasts a dry, comfortable basement, rain or shine. No more stressful glances at the weather forecast, no more crises. With this integral job, we've hopefully sealed another long-term relationship with a happy customer in Custer, proving once again why folks can trust Sure-Dry for a reliable, lasting solution to their home issues.

Recently in Custer, WI, we had the pleasure of helping a homeowner who was grappling with a common but troubling issue: significant gaps in their driveway concrete. These gaps not only affected the curb appeal of the home but also presented safety hazards and potential for further damage. Understanding the stress and inconvenience this caused the homeowner, we were poised to provide a sustainable and effective solution. Upon initial contact with our customer care team, we scheduled a home inspection to thoroughly assess the severity of the problem. Shortly after, a System Design Specialist from our sales team visited the homeowner. Taking everything into consideration, our specialist recommended a two-part solution: PolyLevel and NexusPro. PolyLevel is a high-quality polymer injection foam that raises and stabilizes sunken concrete slabs, while NexusPro is a silicone-based sealant used to repair cracks and joints, effectively preventing future water damage and soil erosion beneath the concrete. Our production team then executed the specified repair work with precision and care. They began by strategically injecting PolyLevel under the sunken parts of the driveway to lift it back to its original level. Following this, they seamlessly sealed existing cracks and gaps using NexusPro, ensuring the driveway was not only aesthetically pleasing but also structurally sound. The result? A driveway transformation that not only rectified the pressing issues but also improved the overall aesthetics of the homeowner's property. The gaping concrete was a thing of the past, and the homeowner was thrilled with the efficiency of the work and the seamless finish. This job, like all our projects, reflects our commitment to providing homeowners with a remarkable experience and a reliable solution tailored to their home's needs.