Carolyn had lived in her home for 40 years. Every spring she has had water in the basement but her existing sump pump would be able to manage the problem most years. This year was different. When the spring thaw came, Carolyn’s basement flooded with more than two feet of water because her sump pump failed. This caused major damage to the boiler, water heater, and water softener resulting in all three having to be replaced. Carolyn decided to call Sure-Dry to get a permanent solution to her water problem. We were able to meet with Carolyn and her two nieces on a Sunday because of their work schedules. After completing an inspection, we were able to come up with a permanent solution that would provide Carolyn the peace of mind she needed to continue to live at her home. Sure-Dry installed our WaterGuard Drainage System, CleanSpace Wall Vapor Barrier, TripleSafe Sump Pump System, Sedona Dehumidifier, and Aspen Air Purifier to help with Carolyn’s breathing because she is on oxygen. The result is a clean, dry, and healthy basement for Carolyn. She was very pleased with the end result and does not have to worry about not being able to stay at home. Complete Basement Waterproofing & Air Quality Systems Installed in Rhinelander, WI
Challenge
Solution
Monday, August 28th, 2023 by Melissa Robenhorst
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